ORDERS :

Once the product is shipped a shipment confirmatory email would be sent along with the courier tracking details.
  • Credit / Debit Card
  • Net banking
  • NEFT / RTGS - Please email us on enquiry@uniformcraft.com with payment details and order number after your transaction.
  • COD is not available on our website. However, you can buy our products on our Amazon store on a COD basis.
Yes, a GST of 5% is applicable on all our products.
There are no discounts on the basic price but transport cost comes down substantially when you order more than 8 to 10 garments on a single order.
You will have to email us on enquiry@uniformcraft.com along with the order number for cancellation. Orders placed until 1 PM are shipped on the same day and hence need to be cancelled before 4 PM on the same day. Orders placed after 1 PM can be cancelled before 1 PM the next day. A refund will be processed within 24 hours of cancellation and amount credited back to your account within 3 working days.
You can login to your account or create an account with the email ID used in your last order to view your order history.

RETURN POLICY:

Products ordered with UC can be returned provided it is in the same condition as received by the customer within 7 days from receipt. Customers will have to courier the item back to us mentioning the order number at their own cost unless the item was received in damaged condition in which case the courier cost will be refunded along with the product cost. Address to courier back is listed in the contact us page.
Customer will have to courier back the garment(s) at their own cost and UC will send the size of their choice on receipt of the same on the same day that we receive provided the item is in stock. Products that are out of stock typically will be back in stock within 7 days and will be shipped as soon as available.
We do not have pickup facility for returns on orders placed on our website, however, orders placed on Amazon can be exchanged through a pickup facility.

SHIPPING:

Products are shipped through reputed courier companies like Bluedart, DTDC Shree Anjani Courier or Professional courier depending on the Pin code of the destination.
Less than 5 kg packages ( upto 8 items ) take 3 to 4 days for delivery while above 5 kg packages ( above 8 items ) take 3 to 4 days for South India and 4 to 8 days for pin codes in northern states.
On shipping the order UC will send an email with the courier tracking number which you can use to check the status on the courier companies website.

SIZE SELECTION:

Please order the larger size if your measurements fall in between 2 sizes.
Step 1 - Arrive at their sizes based on our size guide.
Step 2 - Order 1 garment in each of the sizes that you have estimated.
Step 3 - On receiving our shipment confirm the sizes that you have estimated.
Step 4 - Order the balance sizes that you need as a second shipment to complete the supply.

For orders above 20 pieces in a single style :
Step 1 - Arrive at their sizes based on our size guide.
Step 2 - Order 60% of the requirement ensuring that all sizes are represented in the order.
Step 3 - On receiving our shipment confirm the sizes that you have estimated.
Step 4 - Order the balance sizes that you need as a second shipment to complete the supply.
Since our garments are stocked as a set we will not be able to sell top and pant of different sizes.
Since we stock our garments as sets we will not be able to sell only the top. However for orders above 50 garments we can supply only the top within 3 weeks of placing the order.

OTHERS:

Uniform Craft does not have any resellers and sells directly to customers ensuring that they get the best price for our products. We are committed to ensuring that the customer who pays for our product is completely satisfied and is free to return the product with a full refund if not satisfied as per the terms of our return policy.
Uniform Craft does not have a policy of sending fabric swatches, however, the customer can order a single garment on our website or on Amazon to check the same.

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